Tuesday, July 1, 2008

An Occurrence that Shouldn't Be Newsworthy, But Is

I just got off the phone with someone at our health insurance company who:

- knew what he was doing,
- got me the answers I needed,
- apologized sincerely for the month-long runaround I've been getting, and
- seemed to actually give a hoot.

I don't have words.

Wait, I do:

Thank you, Michael.


Anonymous said...

I am a health insurance agent in Maryland and therefore speak to people at insurance companies all day long. How lucky you were to find Michael! And can we clone him?

AlisonH said...

Wow. Where did you FIND him!

Robby said...

I only read about your mis-spelling in the follow-up post. May I submit that you were still delirious over your discovery of Michael and his unprecedented helpfulness? Glad what ever it was got worked out.